Privacy Policy

Effective Date: January 1, 2025

1. Introduction

IGM Creative Group LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.igmcreativegroup.com) or interact with our services.

By using our website and providing personal information, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us through forms, emails, or phone calls. This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other details you choose to share

Please note:
We do not automatically collect personal information when you visit our website. We do not use cookies, tracking technologies, or analytics tools.

3. How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to inquiries and provide customer support
  • To deliver the services and communications you request
  • To send marketing emails and promotional content (only if you opt in)
  • To comply with legal obligations and protect our legal rights

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information or opt in to receive marketing communications
  • Contractual Necessity: When processing is necessary to respond to your service requests
  • Legal Obligation: When processing is required to comply with applicable laws
  • Legitimate Interests: When processing helps us operate and improve our business, while respecting your rights and freedoms

5. Sharing & Disclosure of Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Vendors who assist us in delivering our services (e.g., email communications)
  • Legal Authorities: If required by law or to protect against fraud and security issues
  • Business Transfers: In connection with a merger, sale, or transfer of assets

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Protect against fraud or security threats

You may request the deletion of your information at any time by contacting us (see Section 10).

7. Your Rights & Choices

For EU/EEA Residents (GDPR Rights):

You have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time (for marketing communications)
  • Request a copy of your data in a portable format

To exercise your rights, contact us at creativeteam@igmcreativegroup.com.

For California Residents (CCPA Rights):

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect and how we use it
  • Request the deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal information)
  • Not to be discriminated against for exercising your privacy rights

To make a CCPA request, email creativeteam@igmcreativegroup.com with “CCPA Request” in the subject line.

8. Cookies & Tracking Technologies

We do not use cookies, analytics tools, or tracking technologies on our website. Your browsing activity is not monitored or tracked by us.

9. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption to safeguard data during transmission
  • Access controls to limit internal access to personal information
  • Regular security reviews

However, no system is completely secure. We encourage users to take reasonable precautions when sharing information online.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: creativeteam@igmcreativegroup.com
📍 Address: 1 South Corporate Drive, Suite C, Riverdale, NJ 07457

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users by:

  • Posting an updated notice on our website
  • Sending an email notification (if applicable)

We encourage you to review this Privacy Policy periodically for any updates.

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